I created a feature request in Office365 User Voice. Would it be possible to install the add-in for this special user in order to have the add-ins always working with shared mailboxes? The shared mailbox will appear on the left column along with your own Inbox. My question is then: how to make add-ins working with shared mailboxes? A possible solution is: a shared mailbox seems to be related with a special kind of user. Repeat steps 4 and 5 to add all the shared mailboxes you need access to. ![]() Type the shared email address, such as T ESTYALE.EDU Choose OK > OK. Make sure the correct account is highlighted, then choose Change. It is better than nothing but not an acceptable solution, I would like my add-ins to be displayed when consulting my mailbox in Desktop client and in OWA when using the "Open another mailbox" (see link above). Choose Account Settings, then select Account Settings from the menu. However, I managed to make it work when setting the shared mailbox as a shared folder displayed under my primary mailbox, as explained here (see picture below). The add-ins do not load in Outlook desktop or in OWA when the shared mailbox is open alone. ![]() I would like my add-in to work with Office365's shared mailboxes. ![]() The add-ins activate well when registered globally for the Office 365 tenant or individually by user (mechanical gear > manage add-ins). I am building apps with the new technology of Office add-ins (formerly app for Office).
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